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/ CUSTOMER CARE

Due to the custom nature of our products, we do not accept returns on most products. However, please let us know if any product or item arrives damaged, misspelled or not as expected and we will ship a replacement. 

/ PRIVACY & SAFETY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

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Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

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While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

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If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 585-232-4350 or via email creativeplastics@frontiernet.net.

 

/ WHOLESALE INQUIRIES

Quantity discount available on all products and services shown. Contact us for a free quote!

/ PAYMENT METHODS

- MasterCard / Visa / Discover / American Express
- PAYPAL

- Venmo / Cashapp

- Offline Payments

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